If you have a problem sucessfully starting Atlas Subtitler, you can try to make a totally fresh install and later take over the old settings like this:
1) Uninstall the current Atlas Subtitler installation in Windows 'Programs and Features'. To be absolutely sure it's better to restart your computer after that. None of your personal settings will be harmed by this.
2) Enter "%appdata%\Atlas Informatik" in File Explorer address field and press Enter. You will see multiple folders there. Rename the folder "Atlas Subtitler" to something else.
3) Enter "%localappdata%\Atlas_Informatik" in File Explorer address field (here it has an underscore). Rename "Atlas_Subtitler.exe_StrongName_nztxojug3kiv4lgdv4fcn2dn3bmharn2" or similar, the one starting with "Atlas_Subtitler.exe", to something else.
4) Install the newest Atlas Subtitler. At the end Subtitler should start like the first time ever installed.
To get back your old settings you can try this, but don't delete the source folders, just copy them over and try:
5) Copy over from inside the formerly renamed folder from step 3) the one that has the highest version number.
6) Copy over the formerly renamed folder from step 2). Note that if you have V5.0 the file "LanguageList.csv" should be deleted (see support case ST8 above).
If you get problems again after finishing step 6, you can repeat step 5) with an older version number. In this case Subtitler will automatically upgrade the settings from any older version number to the current one. |